Contact us

We read everything that comes in. For donation issues please include the email address you used, or the approximate date and amount, so we can find your record quickly.

Email

support@givelantern.com

We aim to reply within 2 business days.

Donation and refund enquiries

For cancellations, refunds, or anything about a charge on your statement, email us at the address above with the subject line "Donation". Please see our Refund Policy for what to include.

Privacy requests

To access, correct, or delete the personal information we hold about you, email us with the subject line "Privacy". See our Privacy Policy for your rights.

Postal address

Available on request for legal or regulatory correspondence. Please email us first and we will provide it.